Contact Us

Have a question, need help with your account, or want to discuss a partnership? We are here to help.

General & Support

Account issues, feature requests, bug reports, and general inquiries. We aim to respond within 1 business day.

Billing

Subscription changes, refund requests, invoice questions, and payment issues.

Frequently Asked Questions

How do I cancel my subscription?: Email us at incidenthubbay@gmail.com and we will process your cancellation immediately. Your plan stays active until the end of the billing period.
Can I get a refund?: Yes, we offer full refunds within 7 days of your first payment. See our Refund Policy for details.
How do I upgrade my plan?: Visit the Pricing page and select the plan you want. You can also email us for assistance.
How do I delete my account?: Email us at incidenthubbay@gmail.com with your request. We will delete your account and all associated data within 5 business days.