Dashboards Not Loading

highDatadogNov 17, 2025 16:23Duration: 57m

database

Database Overload

Summary

All errors stopped as of 12:02ET. This incident has been resolved.

Impact

major

Timeline

Nov 17, 2025 16:23

[investigating] We are investigating loading issues on the dashboard pages. As a result, some users might be getting errors when loading the web application. Please note that data processing and alerts are not affected by this incident.

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+17m

Nov 17, 2025 16:40

[identified] The issue has been identified and we taking measures to mitigate the issue, as well as working on a fix.

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+32m

Nov 17, 2025 17:12

[monitoring] The rollout with a fix is in progress, and we're no longer seeing errors, and are currently monitoring the incident and we are on the path of recovery.

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+8m

Nov 17, 2025 17:20

[resolved] All errors stopped as of 12:02ET. This incident has been resolved.

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Lessons Learned

⚠Datadog has experienced 33 incidents in the past year. This frequency suggests systemic reliability challenges that may warrant additional monitoring.

📊Incidents related to database have occurred 21 times across all providers in the past year. This is one of the most common failure categories in cloud infrastructure.

💡This incident is categorized as: Database Overload. Consider implementing preventive measures specific to this failure category.