Issues with 403 user authentication errors across Atlassian products
Summary
We are aware of an issue that was impacting user authentication to Atlassian services between 6:10AM Tuesday 4th March UTC and 6:35AM Tuesday 4th March UTC. Users that were already logged in would not have been impacted by this issue. A deployment suspected of causing this issue was rolled back and the problem was subsequently resolved.
Impact
none
Timeline
[resolved] We are aware of an issue that was impacting user authentication to Atlassian services between 6:10AM Tuesday 4th March UTC and 6:35AM Tuesday 4th March UTC. Users that were already logged in would not have been impacted by this issue. A deployment suspected of causing this issue was rolled back and the problem was subsequently resolved.
via statuspageLessons Learned
馃搳Incidents related to authentication, deployment have occurred 55 times across all providers in the past year. This is one of the most common failure categories in cloud infrastructure.
馃挕This incident is categorized as: Deployment Failure, Authentication Issue. Consider implementing preventive measures specific to this failure category.