Managed Database Clusters

lowDigitalOceanOct 14, 2025 11:56Duration: 10h 22m

networkdnsdatabase

DNS FailureDatabase OverloadNetwork / Routing

Summary

Our Engineering team has confirmed the full resolution of the issue with Managed Database Clusters. Thank you for your patience, and we apologize for any inconvenience. If you continue to experience any issues, please open a Support ticket right away.

Impact

minor

Timeline

Oct 14, 2025 11:56

[investigating] Our engineering team is investigating an ongoing issue affecting Managed Database Clusters. Currently, users may encounter errors when creating MySQL, PostgreSQL, Valkey, OpenSearch, and Kafka clusters through the Cloud Control Panel or API requests. We apologize for the inconvenience and will provide further updates as soon as more information is available.

via statuspage

+5h 14m

Oct 14, 2025 17:10

[identified] Our engineering team has identified the cause of the issue affecting a subset of our customer who were unable to provision Managed Database Clusters including MySQL, PostgreSQL, Valkey, OpenSearch, and Kafka. Our team is actively working on remediation steps and will share an update as soon as more information becomes available.

via statuspage

+1h 50m

Oct 14, 2025 19:00

[monitoring] Our engineering team has implemented a fix for the issue that affected a subset of customers who were unable to provision Managed Database Clusters, including MySQL, PostgreSQL, Valkey, OpenSearch, and Kafka. We will continue to closely monitor the situation to ensure full stability and will provide an update once the issue is fully resolved.

via statuspage

+3h 19m

Oct 14, 2025 22:18

[resolved] Our Engineering team has confirmed the full resolution of the issue with Managed Database Clusters. Thank you for your patience, and we apologize for any inconvenience. If you continue to experience any issues, please open a Support ticket right away.

via statuspage

Lessons Learned

⚠DigitalOcean has experienced 46 incidents in the past year. This frequency suggests systemic reliability challenges that may warrant additional monitoring.

📊Incidents related to network, dns, database have occurred 62 times across all providers in the past year. This is one of the most common failure categories in cloud infrastructure.

💡This incident is categorized as: DNS Failure, Database Overload, Network / Routing. Consider implementing preventive measures specific to this failure category.