Cloud Control Panel and Multiple Services

highDigitalOceanOct 10, 2025 21:56Duration: 2h 1m

apiauthentication

Authentication IssueAPI Issue

Summary

Our Engineering team has resolved the issue affecting multiple services, including the Cloud Control Panel and API. Users should now be able to access their accounts and use the API without any errors. If you still encounter any issues, please launch a ticket with our Support team.

Impact

major

Timeline

Oct 10, 2025 21:56

[investigating] Our Engineering team is investigating an issue impacting multiple services including the Cloud Control Panel and API. Users may encounter errors when accessing their accounts or using the API. We are actively working to resolve this issue and will provide updates as soon as more information becomes available.

via statuspage

+33m

Oct 10, 2025 22:29

[monitoring] Our Engineering team has implemented a fix for the issue affecting the Cloud Control Panel, API, and related services. We are observing recovery, and users should now be able to access their accounts and use the API without errors. We are continuing to monitor the situation closely and will provide an update once full resolution is confirmed.

via statuspage

+1h 28m

Oct 10, 2025 23:58

[resolved] Our Engineering team has resolved the issue affecting multiple services, including the Cloud Control Panel and API. Users should now be able to access their accounts and use the API without any errors. If you still encounter any issues, please launch a ticket with our Support team.

via statuspage

Lessons Learned

⚠DigitalOcean has experienced 46 incidents in the past year. This frequency suggests systemic reliability challenges that may warrant additional monitoring.

📊Incidents related to api, authentication have occurred 211 times across all providers in the past year. This is one of the most common failure categories in cloud infrastructure.

💡This incident is categorized as: Authentication Issue, API Issue. Consider implementing preventive measures specific to this failure category.