PostgreSQL Managed Database Connectivity

lowDigitalOceanOct 1, 2025 00:05Duration: 6h

networkdatabase

Database OverloadNetwork / Routing

Summary

Our Engineering team has resolved the connectivity issue with Managed Database PostgreSQL clusters in all regions that are using PGBouncer and some legacy MD5 passwords. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.

Impact

minor

Timeline

Oct 1, 2025 00:05

[identified] Our Engineering team has identified an issues with connectivity for Managed Database PostgreSQL clusters in all regions that are using PGBouncer and some legacy MD5 passwords. We are actively monitoring the situation and will provide updates as soon as more information becomes available.

via statuspage

+3h 28m

Oct 1, 2025 03:33

[monitoring] Our Engineering team has implemented a fix for the connectivity issues impacting Managed Database PostgreSQL clusters using PGBouncer with some legacy MD5 passwords. We are currently monitoring the situation and will provide an update once the issue is fully resolved.

via statuspage

+2h 33m

Oct 1, 2025 06:06

[resolved] Our Engineering team has resolved the connectivity issue with Managed Database PostgreSQL clusters in all regions that are using PGBouncer and some legacy MD5 passwords. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.

via statuspage

Lessons Learned

⚠DigitalOcean has experienced 46 incidents in the past year. This frequency suggests systemic reliability challenges that may warrant additional monitoring.

📊Incidents related to network, database have occurred 56 times across all providers in the past year. This is one of the most common failure categories in cloud infrastructure.

💡This incident is categorized as: Database Overload, Network / Routing. Consider implementing preventive measures specific to this failure category.