Browser-based RDP experiencing issues with Firefox

lowCloudflareAccessMar 10, 2026 13:28Duration: 1h 36m

apiconfiguration

Configuration ErrorAPI Issue

Summary

An interim solution has been identified. Users can open a new tab in Firefox, enter `about:config`, and locate the `dom.events.testing.asyncClipboard` setting, and set it to `true`.

Impact

minor

Timeline

Mar 10, 2026 13:28

[investigating] Cloudflare is investigating an issue where browser-based RDP is not working with Firefox. Other browsers, such as Chrome, are unaffected.

via statuspage

+1h 36m

Mar 10, 2026 15:04

[resolved] An interim solution has been identified. Users can open a new tab in Firefox, enter `about:config`, and locate the `dom.events.testing.asyncClipboard` setting, and set it to `true`.

via statuspage

Lessons Learned

⚠Cloudflare has experienced 58 incidents in the past year. This frequency suggests systemic reliability challenges that may warrant additional monitoring.

📊Incidents related to api, configuration have occurred 186 times across all providers in the past year. This is one of the most common failure categories in cloud infrastructure.

💡This incident is categorized as: Configuration Error, API Issue. Consider implementing preventive measures specific to this failure category.