Scheduled DB Maintenance: Model authentication and API access momentarily affected

lowCohereApr 11, 2026 15:35
databaseapiauthentication
Database OverloadAuthentication IssueAPI Issue

Summary

๐ŸŽ‰ The issue has been resolved and we are back to normal.

Impact

minor

Timeline

Apr 11, 2026 15:31

[identified]

via statuspage
+0m
Apr 11, 2026 15:31

[identified] There is a scheduled DB maintenance in progress. All the API authentication when accessing models are affected momentarily. The auth and API services is coming back online and should be fully up very soon.

via statuspage
+9m
Apr 11, 2026 15:39

[resolved]

via statuspage
+0m
Apr 11, 2026 15:39

[resolved] ๐ŸŽ‰ The issue has been resolved and we are back to normal.

via statuspage

Lessons Learned

โš Cohere has experienced 30 incidents in the past year. This frequency suggests systemic reliability challenges that may warrant additional monitoring.

๐Ÿ“ŠIncidents related to database, api, authentication have occurred 940 times across all providers in the past year. This is one of the most common failure categories in cloud infrastructure.

๐Ÿ’กThis incident is categorized as: Database Overload, Authentication Issue, API Issue. Consider implementing preventive measures specific to this failure category.