/audio/transcriptions endpoint returns error for audio files with unexpected sampling rate

lowCohereJul 1, 2026 01:05

api

API Issue

Summary

🎉 The issue has been resolved and we are back to normal.

Impact

none

Timeline

Jun 1, 2026 13:51

[identified] /audio/transcriptions endpoints availability is affected now due to the Cohere ASR model backing the endpoint throws error for any audio inputs that are in the expected sampling rate. Previously these sampling rate audio files were accepted and processed, marking this as a regression type incident. :hammer_and_wrench: We have identified the root cause of the incident, and are working diligently to fix.

via statuspage

+2h 54m

Jun 1, 2026 16:46

[resolved] 🎉 The issue has been resolved and we are back to normal.

via statuspage

Lessons Learned

⚠Cohere has experienced 30 incidents in the past year. This frequency suggests systemic reliability challenges that may warrant additional monitoring.

📊Incidents related to api have occurred 832 times across all providers in the past year. This is one of the most common failure categories in cloud infrastructure.

💡This incident is categorized as: API Issue. Consider implementing preventive measures specific to this failure category.