Service impact: Inaccurate Estimated Billing Data - AWS Outage

Summary

Our efforts to backfill corrected estimated cost and usage data are still underway. We are progressing slower than anticipated. While we are seeing some accounts recover with correct cost and usage data, we expect all affected accounts to be recovered by July 19 12:00 AM PDT. Until the backfill is complete, some customers may still see incorrect cost and usage data. The displayed billing estimates do not reflect actual usage and charges. There are no customer actions required at this time. We wi

Impact

Our efforts to backfill corrected estimated cost and usage data are still underway. We are progressing slower than anticipated. While we are seeing some accounts recover with correct cost and usage data, we expect all affected accounts to be recovered by July 19 12:00 AM PDT. Until the backfill is complete, some customers may still see incorrect cost and usage data. The displayed billing estimates do not reflect actual usage and charges. There are no customer actions required at this time. We wi

Lessons Learned

⚠AWS has experienced 65 incidents in the past year. This frequency suggests systemic reliability challenges that may warrant additional monitoring.

📊Incidents related to api have occurred 735 times across all providers in the past year. This is one of the most common failure categories in cloud infrastructure.

💡This incident is categorized as: API Issue. Consider implementing preventive measures specific to this failure category.