Some users are unable to access Codex

lowOpenAIJul 18, 2026 08:10

networkauthentication

Network / RoutingAuthentication Issue

Summary

All impacted services have now fully recovered.

Impact

minor

Timeline

Jul 18, 2026 08:05

[identified] We have identified an issue causing some users to receive access-denied errors when using the Codex desktop app and CLI.

via statuspage

+26m

Jul 18, 2026 08:31

[monitoring] We have applied the mitigation and are monitoring the recovery.

via statuspage

+4h 27m

Jul 18, 2026 12:58

[resolved] All impacted services have now fully recovered.

via statuspage

Lessons Learned

⚠OpenAI has experienced 110 incidents in the past year. This frequency suggests systemic reliability challenges that may warrant additional monitoring.

📊Incidents related to network, authentication have occurred 254 times across all providers in the past year. This is one of the most common failure categories in cloud infrastructure.

💡This incident is categorized as: Network / Routing, Authentication Issue. Consider implementing preventive measures specific to this failure category.

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