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highOpenAIJul 21, 2026 10:40

api

API Issue

Summary

We have applied the mitigation and are monitoring the recovery.

Impact

major

Timeline

Jul 21, 2026 10:36

[identified] We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

via statuspage

+54m

Jul 21, 2026 11:29

[monitoring] We have applied the mitigation and are monitoring the recovery.

via statuspage

+51m

Jul 21, 2026 12:20

[investigating] We are investigating the issue for the listed services.

via statuspage

+2m

Jul 21, 2026 12:22

[investigating] We are investigating the issue for the listed services.

via statuspage

+3m

Jul 21, 2026 12:25

[investigating] We are investigating the issue for the listed services.

via statuspage

+32m

Jul 21, 2026 12:57

[investigating] We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

via statuspage

+35m

Jul 21, 2026 13:31

[investigating] We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

via statuspage

+7m

Jul 21, 2026 13:38

[identified] We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

via statuspage

+26m

Jul 21, 2026 14:04

[identified] We are still implementing the mitigation.

via statuspage

+32m

Jul 21, 2026 14:37

[monitoring] We have applied the mitigation and are monitoring the recovery.

via statuspage

+38m

Jul 21, 2026 15:15

[monitoring] We have applied the mitigation and are monitoring the recovery.

via statuspage

Lessons Learned

⚠OpenAI has experienced 113 incidents in the past year. This frequency suggests systemic reliability challenges that may warrant additional monitoring.

📊Incidents related to api have occurred 755 times across all providers in the past year. This is one of the most common failure categories in cloud infrastructure.

💡This incident is categorized as: API Issue. Consider implementing preventive measures specific to this failure category.