Service disruption on Claude services

criticalAnthropicClaude CodeJul 21, 2026 17:40Duration: 23m

api

API Issue

Summary

This incident has been resolved.

Impact

critical

Timeline

Jul 21, 2026 17:40

[identified] We are investigating an outage affecting features such as document creation in claude.ai, Cowork Remote, Claude Code, Claude Code Remote, and Claude Design

via statuspage

+0m

Jul 21, 2026 17:40

[identified] We are investigating an outage affecting features such as document creation in claude.ai, Cowork Remote, Claude Code, Claude Code on the Web, Claude Tag, and Claude Design

via statuspage

+1m

Jul 21, 2026 17:41

[identified] We are continuing to work on a fix for this issue.

via statuspage

+5m

Jul 21, 2026 17:46

[identified] We are continuing to work on a fix for this issue.

via statuspage

+1m

Jul 21, 2026 17:47

[identified] We are continuing to work on a fix for this issue.

via statuspage

+4m

Jul 21, 2026 17:51

[monitoring] A fix has been implemented and we are monitoring the results.

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+13m

Jul 21, 2026 18:03

[resolved] This incident has been resolved.

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Lessons Learned

⚠Anthropic has experienced 178 incidents in the past year. This frequency suggests systemic reliability challenges that may warrant additional monitoring.

📊Incidents related to api have occurred 759 times across all providers in the past year. This is one of the most common failure categories in cloud infrastructure.

💡This incident is categorized as: API Issue. Consider implementing preventive measures specific to this failure category.