Elevated errors affecting ChatGPT conversations

lowOpenAIJul 25, 2026 22:10

api

API Issue

Summary

All impacted services have now fully recovered.

Impact

minor

Timeline

Jul 25, 2026 22:09

[investigating] We are investigating intermittent errors that may prevent some users from loading or continuing conversations in ChatGPT. The current period of impact began around 1:00 PM PT.

via statuspage

+1h 7m

Jul 25, 2026 23:16

[identified] We have identified the source of intermittent errors affecting some ChatGPT conversations and are working to mitigate the issue. Error rates have decreased, but some users may continue to experience failures.

via statuspage

+41m

Jul 25, 2026 23:57

[monitoring] Mitigation has been implemented, and we are monitoring the recovery of ChatGPT conversations.

via statuspage

+40h 34m

Jul 27, 2026 16:32

[resolved] All impacted services have now fully recovered.

via statuspage

Lessons Learned

⚠OpenAI has experienced 131 incidents in the past year. This frequency suggests systemic reliability challenges that may warrant additional monitoring.

📊Incidents related to api have occurred 832 times across all providers in the past year. This is one of the most common failure categories in cloud infrastructure.

💡This incident is categorized as: API Issue. Consider implementing preventive measures specific to this failure category.