Service impact: Elevated Packet Loss - AWS Outage

Summary

We can confirm elevated network packet loss, impacting AWS Direct Connect connectivity in AP-SOUTH-1 Region. Our engineering team was automatically engaged at 9:54 AM to begin investigating the issue. There are no workarounds available at this time. We will provide another update by 11:30 AM PDT.

Impact

We can confirm elevated network packet loss, impacting AWS Direct Connect connectivity in AP-SOUTH-1 Region. Our engineering team was automatically engaged at 9:54 AM to begin investigating the issue. There are no workarounds available at this time. We will provide another update by 11:30 AM PDT.

Lessons Learned

⚠AWS has experienced 73 incidents in the past year. This frequency suggests systemic reliability challenges that may warrant additional monitoring.

📊Incidents related to network have occurred 182 times across all providers in the past year. This is one of the most common failure categories in cloud infrastructure.

💡This incident is categorized as: Network / Routing. Consider implementing preventive measures specific to this failure category.