Cloud Control Panel Access

lowDigitalOceanAug 3, 2026 13:450

authenticationsecuritycertificate

Security IncidentCertificate IssueAuthentication Issue

Summary

Between 09:36 and 13:30 UTC on August 3, 2026, some customers experienced intermittent errors accessing the DigitalOcean Cloud Control Panel and may have seen an "mTLS verification failed" message. The issue was caused by an internal certificate renewal failure. We renewed the affected certificates and restored normal access. We apologize for the disruption.

Impact

none

Timeline

Aug 3, 2026 13:45

[resolved] Between 09:36 and 13:30 UTC on August 3, 2026, some customers experienced intermittent errors accessing the DigitalOcean Cloud Control Panel and may have seen an "mTLS verification failed" message. The issue was caused by an internal certificate renewal failure. We renewed the affected certificates and restored normal access. We apologize for the disruption.

via statuspage

Lessons Learned

⚠DigitalOcean has experienced 109 incidents in the past year. This frequency suggests systemic reliability challenges that may warrant additional monitoring.

📊Incidents related to authentication, security, certificate have occurred 203 times across all providers in the past year. This is one of the most common failure categories in cloud infrastructure.

💡This incident is categorized as: Security Incident, Certificate Issue, Authentication Issue. Consider implementing preventive measures specific to this failure category.