Service impact: Increased Packet loss - AWS Outage

Summary

We continue to make progress in our phased remediation at the Equinix FR5 location in Frankfurt, DEU. Network infrastructure and dependent systems continue to improve as we bring affected hardware back online. Some replacement hardware has been delivered and installation is proceeding as components arrive on-site. In parallel, we are shifting network traffic to allow restored devices to begin serving customers as they come online. As we progress through recovery, customers will observe restora

Impact

We continue to make progress in our phased remediation at the Equinix FR5 location in Frankfurt, DEU. Network infrastructure and dependent systems continue to improve as we bring affected hardware back online. Some replacement hardware has been delivered and installation is proceeding as components arrive on-site. In parallel, we are shifting network traffic to allow restored devices to begin serving customers as they come online. As we progress through recovery, customers will observe restora

Lessons Learned

⚠AWS has experienced 93 incidents in the past year. This frequency suggests systemic reliability challenges that may warrant additional monitoring.

📊Incidents related to network, routing have occurred 284 times across all providers in the past year. This is one of the most common failure categories in cloud infrastructure.

💡This incident is categorized as: Network / Routing. Consider implementing preventive measures specific to this failure category.