Service impact: Increased Packet loss - AWS Outage

Summary

We continue to work on phased remediation incrementally at the Equinix FR5 location in Frankfurt, DEU. We are seeing early signs of recovery while we continue to fully remediate the issue. We are actively working to bring the remaining affected hardware back online and we will provide another update by 12:30 PM PDT, or sooner as remediation progresses.

Impact

We continue to work on phased remediation incrementally at the Equinix FR5 location in Frankfurt, DEU. We are seeing early signs of recovery while we continue to fully remediate the issue. We are actively working to bring the remaining affected hardware back online and we will provide another update by 12:30 PM PDT, or sooner as remediation progresses.

Lessons Learned

⚠AWS has experienced 93 incidents in the past year. This frequency suggests systemic reliability challenges that may warrant additional monitoring.

📊Incidents related to network have occurred 231 times across all providers in the past year. This is one of the most common failure categories in cloud infrastructure.

💡This incident is categorized as: Network / Routing. Consider implementing preventive measures specific to this failure category.