Degraded performance on platform.claude.com and Claude for Microsoft Office 365
Summary
This issue has been resolved.
Impact
minor
Timeline
[investigating] We are investigating reports of degraded performance affecting some Claude services, including docs.claude.com. We are working to resolve these issues and will provide an update as soon as possible.
via statuspage[monitoring] We are seeing success rates recover across affected services. Core inference and the API are not impacted.
via statuspage[resolved] This issue has been resolved.
via statuspageLessons Learned
⚠Anthropic has experienced 225 incidents in the past year. This frequency suggests systemic reliability challenges that may warrant additional monitoring.
📊Incidents related to api have occurred 955 times across all providers in the past year. This is one of the most common failure categories in cloud infrastructure.
💡This incident is categorized as: API Issue. Consider implementing preventive measures specific to this failure category.