Elevated errors creating new accounts

lowOpenAISep 2, 2026 18:15

api

API Issue

Summary

The issue affecting new account creation has been resolved.

Impact

none

Timeline

Sep 2, 2026 18:13

[investigating] We are investigating an issue preventing some users from creating new accounts. We will share updates as we learn more.

via statuspage

+26m

Sep 2, 2026 18:39

[monitoring] We have applied the mitigation and are monitoring recovery.

via statuspage

+6m

Sep 2, 2026 18:45

[resolved] The issue affecting new account creation has been resolved.

via statuspage

Lessons Learned

⚠OpenAI has experienced 156 incidents in the past year. This frequency suggests systemic reliability challenges that may warrant additional monitoring.

📊Incidents related to api have occurred 959 times across all providers in the past year. This is one of the most common failure categories in cloud infrastructure.

💡This incident is categorized as: API Issue. Consider implementing preventive measures specific to this failure category.