Incident with all GitHub services

highGitHubAPIMar 3, 2026 18:59Duration: 1h 9m
api
API Issue

Summary

On March 3, 2026, between 18:46 UTC and 20:09 UTC, GitHub experienced a period of degraded availability impacting GitHub.com, the GitHub API, GitHub Actions, Git operations, GitHub Copilot, and other dependent services. At the peak of the incident, GitHub.com request failures reached approximately 40%. During the same period, approximately 43% of GitHub API requests failed. Git operations over HTTP had an error rate of approximately 6%, while SSH was not impacted. GitHub Copilot requests had an

Impact

major

Timeline

Mar 3, 2026 18:59

[investigating] We are investigating reports of degraded availability for Actions, Copilot and Issues

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+1m
Mar 3, 2026 19:00

[investigating] API Requests is experiencing degraded availability. We are continuing to investigate.

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+0m
Mar 3, 2026 19:00

[investigating] Pull Requests is experiencing degraded performance. We are continuing to investigate.

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+2m
Mar 3, 2026 19:02

[investigating] Webhooks is experiencing degraded performance. We are continuing to investigate.

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+1m
Mar 3, 2026 19:03

[investigating] We're seeing some service degradation across GitHub services. We're currently investigating impact.

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+1m
Mar 3, 2026 19:04

[investigating] Webhooks is experiencing degraded availability. We are continuing to investigate.

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+1m
Mar 3, 2026 19:05

[investigating] Pull Requests is experiencing degraded availability. We are continuing to investigate.

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+6m
Mar 3, 2026 19:11

[investigating] Codespaces is experiencing degraded performance. We are continuing to investigate.

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+3m
Mar 3, 2026 19:14

[investigating] API Requests is experiencing degraded performance. We are continuing to investigate.

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+1m
Mar 3, 2026 19:15

[investigating] API Requests is operating normally.

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+2m
Mar 3, 2026 19:17

[investigating] We've identified the issue and have applied a mitigation. We're seeing recovery of services. We continue to montitor for full recovery.

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+7m
Mar 3, 2026 19:23

[investigating] Issues is experiencing degraded performance. We are continuing to investigate.

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+1m
Mar 3, 2026 19:24

[investigating] Webhooks is experiencing degraded performance. We are continuing to investigate.

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+1m
Mar 3, 2026 19:25

[investigating] Codespaces is operating normally.

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+0m
Mar 3, 2026 19:25

[investigating] Webhooks is operating normally.

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+2m
Mar 3, 2026 19:27

[investigating] Issues is operating normally.

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+1m
Mar 3, 2026 19:28

[investigating] Pull Requests is experiencing degraded performance. We are continuing to investigate.

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+3m
Mar 3, 2026 19:31

[investigating] Pull Requests is operating normally.

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+0m
Mar 3, 2026 19:31

[investigating] Copilot is operating normally.

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+2m
Mar 3, 2026 19:33

[investigating] We are seeing recovery across multiple services. Impact is mostly isolated to git operations at this point, we continue to investigate

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+3m
Mar 3, 2026 19:36

[investigating] Git Operations is experiencing degraded availability. We are continuing to investigate.

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+18m
Mar 3, 2026 19:54

[investigating] Git Operations is operating normally.

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+0m
Mar 3, 2026 19:55

[investigating] Actions is operating normally.

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+11m
Mar 3, 2026 20:06

[investigating] We're seeing recovery across all services. We're continuing to monitor for full recovery.

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+3m
Mar 3, 2026 20:09

[resolved] On March 3, 2026, between 18:46 UTC and 20:09 UTC, GitHub experienced a period of degraded availability impacting GitHub.com, the GitHub API, GitHub Actions, Git operations, GitHub Copilot, and other dependent services. At the peak of the incident, GitHub.com request failures reached approximately 40%. During the same period, approximately 43% of GitHub API requests failed. Git operations over HTTP had an error rate of approximately 6%, while SSH was not impacted. GitHub Copilot requests had an error rate of approximately 21%. GitHub Actions experienced less than 1% impact. <br /><br />This incident shared the same underlying cause as an incident in early February where we saw a large volume of writes to the user settings caching mechanism. While deploying a change to reduce the burden of these writes, a bug caused every user’s cache to expire, get recalculated, and get rewritten. The increased load caused replication delays that cascaded down to all affected services. We mitigated this issue by immediately rolling back the faulty deployment. <br /><br />We understand these incidents disrupted the workflows of developers. While we have made substantial, long-term investments in how GitHub is built and operated to improve resilience, we acknowledge we have more work to do. Getting there requires deep architectural work that is already underway, as well as urgent, targeted improvements. We are taking the following immediate steps: <br /><br />- We have added a killswitch and improved monitoring to the caching mechanism to ensure we are notified before there is user impact and can respond swiftly. <br />- We are moving the cache mechanism to a dedicated host, ensuring that any future issues will solely affect services that rely on it.

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+0m
Mar 3, 2026 20:09

[resolved] This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.

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Lessons Learned

GitHub has experienced 39 incidents in the past year. This frequency suggests systemic reliability challenges that may warrant additional monitoring.

📊Incidents related to api have occurred 182 times across all providers in the past year. This is one of the most common failure categories in cloud infrastructure.

💡This incident is categorized as: API Issue. Consider implementing preventive measures specific to this failure category.