Custom Error Pages Not Applying

lowCloudflareFeb 26, 2026 22:41Duration: 6h 42m

api

API Issue

Summary

This incident has been resolved.

Impact

minor

Timeline

Feb 26, 2026 22:41

[investigating] We are investigating an issue currently impacting the rendering of Custom Error Pages. Our team is working to identify the cause, and we will provide updates as they become available.

via statuspage

+3m

Feb 26, 2026 22:44

[identified] We are aware of an issue currently impacting Custom Error Pages. The team is investigating and we’ll provide updates when we know more.

via statuspage

+2m

Feb 26, 2026 22:46

[identified] Cloudflare is aware of a rare condition by which some Custom Error Pages are not being shown. A gradual resolution has been implemented.

via statuspage

+6h 37m

Feb 27, 2026 05:23

[resolved] This incident has been resolved.

via statuspage

Lessons Learned

⚠Cloudflare has experienced 59 incidents in the past year. This frequency suggests systemic reliability challenges that may warrant additional monitoring.

📊Incidents related to api have occurred 182 times across all providers in the past year. This is one of the most common failure categories in cloud infrastructure.

💡This incident is categorized as: API Issue. Consider implementing preventive measures specific to this failure category.