Login Issues

lowOpenAIMar 7, 2026 03:00Duration: 5h 14m

authentication

Authentication Issue

Summary

This incident has been resolved.

Impact

minor

Timeline

Mar 25, 2025 19:03

[investigating] We are investigating user login issues related to reCAPTCHA for customers using password login. If you experience an issue with reCAPTCHA, refreshing the page can often mitigate the issue. Please note that data processing and alerts are not affected by this incident.

via statuspage

+21m

Mar 25, 2025 19:24

[identified] The issue has been identified and a fix is being implemented.

via statuspage

+2h 10m

Mar 25, 2025 21:34

[identified] We are continuing to work on a fix for this issue.

via statuspage

+2h 43m

Mar 26, 2025 00:17

[resolved] This incident has been resolved.

via statuspage

+8303h 56m

Mar 7, 2026 00:14

[identified]

via statuspage

+10m

Mar 7, 2026 00:24

[identified]

via statuspage

+4m

Mar 7, 2026 00:28

[monitoring]

via statuspage

+29m

Mar 7, 2026 00:57

[resolved]

via statuspage

Lessons Learned

⚠OpenAI has experienced 38 incidents in the past year. This frequency suggests systemic reliability challenges that may warrant additional monitoring.

📊Incidents related to authentication have occurred 40 times across all providers in the past year. This is one of the most common failure categories in cloud infrastructure.

💡This incident is categorized as: Authentication Issue. Consider implementing preventive measures specific to this failure category.