Network Connectivity in BLR1

[resolved] From 13:50 to 14:15 UTC, our Engineering team observed an issue with an upstream provider impacting network connectivity in the BLR1 region. During this time, users may have experienced increase in latency or packet loss when accessing Droplets and Droplet-based services, like Managed Kubernetes and Database Clusters in BLR1 region. The impact has now subsided and as of 14:15 UTC, users should already experience better performance when accessing Droplets and other services. We apologize for the inconvenience. If you are still experiencing any problems or have additional questions, then please open a support ticket within your account.

[monitoring] Our Engineering team is still observing intermittent issues impacting network connectivity in the BLR1 region. Between 17:28 and 17:37 UTC, the team observed a major connectivity loss to this region and took immediate steps to reroute traffic via a different upstream provider to alleviate the impact. The issue BLR1 is experiencing at the moment stems from a broader Internet issue. Network accessibility in the region has improved as of now, and users should already experience better performance when accessing Droplets and other services. We are closely monitoring the situation to ensure stability. We appreciate your patience and will provide an update once the issue is fully confirmed as resolved.

[resolved] Our Engineering team has confirmed the full resolution of the networking connectivity issue affecting the BLR1 region. Users should experience expected performance when accessing Droplets and other services. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.