Disruption with some GitHub services - Signup Flow

lowGitHubJun 30, 2026 15:38Duration: 10m
apiconfiguration
Configuration ErrorAPI Issue

Summary

Between 15:19 UTC and 15:49 UTC on June 30, 2026, users were unable to complete the signup flow for GitHub.com/signup. Approximately 62% of new user signups failed for about 30 minutes during this window.<br /><br />This was caused by a configuration change to the signup flow that unintentionally blocked users from completing signup.<br /><br />We mitigated the incident by reverting the change, which restored successful signups. To reduce the likelihood and impact of similar issues, we are adopt

Impact

minor

Timeline

Jun 30, 2026 15:38

[investigating] We are investigating reports of impacted performance for some GitHub services.

via statuspage
+10m
Jun 30, 2026 15:49

[resolved] This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.

via statuspage
+0m
Jun 30, 2026 15:49

[resolved] Between 15:19 UTC and 15:49 UTC on June 30, 2026, users were unable to complete the signup flow for GitHub.com/signup. Approximately 62% of new user signups failed for about 30 minutes during this window.<br /><br />This was caused by a configuration change to the signup flow that unintentionally blocked users from completing signup.<br /><br />We mitigated the incident by reverting the change, which restored successful signups. To reduce the likelihood and impact of similar issues, we are adopting staged, incremental rollouts for changes on the signup path, improving our ability to test these changes before they reach production, and adding checks to verify signup health before and during any change that affects this flow.

via statuspage

Lessons Learned

GitHub has experienced 114 incidents in the past year. This frequency suggests systemic reliability challenges that may warrant additional monitoring.

📊Incidents related to api, configuration have occurred 756 times across all providers in the past year. This is one of the most common failure categories in cloud infrastructure.

💡This incident is categorized as: Configuration Error, API Issue. Consider implementing preventive measures specific to this failure category.