Block Storage Volume NYC1 and NYC3

lowDigitalOceanJul 19, 2026 09:51Duration: 5h 41m
networkstorage
Network / RoutingStorage Failure

Summary

Our Engineering team has confirmed that the issue regarding volume attachment to Droplets in the NYC1, NYC3, SGP1, SYD1, and BLR1 regions has been fully resolved, and all services are now operating normally. If you continue to experience any issues, please contact our Support team by opening a ticket. We apologize for any inconvenience caused.

Impact

minor

Timeline

Jul 19, 2026 09:51

[investigating] Our Engineering team is investigating an issue with attaching volume to the droplets in the NYC1 and NYC3 regions. During this time you may experience an issue with attaching volume to the Droplet(s). We apologize for the inconvenience and will share an update once we have more information.

via statuspage
+0m
Jul 19, 2026 09:51

[investigating] Our Engineering team is investigating an issue with attaching volume to the droplets in the NYC1, NYC3, SGP1, SYD1 and BLR1 regions. During this time you may experience an issue with attaching volume to the Droplet(s). We apologize for the inconvenience and will share an update once we have more information.

via statuspage
+3h 44m
Jul 19, 2026 13:34

[investigating] We are continuing to investigate this issue.

via statuspage
+1m
Jul 19, 2026 13:36

[investigating] We are continuing to investigate this issue.

via statuspage
+1h 16m
Jul 19, 2026 14:52

[monitoring] Our Engineering team has identified the root cause of the issue preventing volume attachments to Droplets in NYC1, NYC3, SGP1, SYD1, and BLR1 and has successfully implemented a fix. You should now be able to attach volumes to your Droplet(s) without encountering any further errors or issues. We are actively monitoring the situation to ensure the fix remains effective and will provide another update once the issue has been fully resolved.

via statuspage
+40m
Jul 19, 2026 15:32

[resolved] Our Engineering team has confirmed that the issue regarding volume attachment to Droplets in the NYC1, NYC3, SGP1, SYD1, and BLR1 regions has been fully resolved, and all services are now operating normally. If you continue to experience any issues, please contact our Support team by opening a ticket. We apologize for any inconvenience caused.

via statuspage

Lessons Learned

DigitalOcean has experienced 94 incidents in the past year. This frequency suggests systemic reliability challenges that may warrant additional monitoring.

📊Incidents related to network, storage have occurred 173 times across all providers in the past year. This is one of the most common failure categories in cloud infrastructure.

💡This incident is categorized as: Network / Routing, Storage Failure. Consider implementing preventive measures specific to this failure category.