Customers unable to create Access and Device Enrollment policies via the Dashboard and API

lowCloudflareAccessJul 22, 2026 18:35Duration: 1h 3m

apiauthentication

Authentication IssueAPI Issue

Summary

This incident has been resolved.

Impact

minor

Timeline

Jul 22, 2026 18:35

[identified] Cloudflare engineering is investigating an issue preventing customers from creating new Access and Device Enrollment policies in the Zero Trust Dashboard and via API. This is not impacting any authentication or policy enforcement services.

via statuspage

+28m

Jul 22, 2026 19:02

[monitoring] A fix has been implemented and we are monitoring the results.

via statuspage

+36m

Jul 22, 2026 19:38

[resolved] This incident has been resolved.

via statuspage

Lessons Learned

⚠Cloudflare has experienced 262 incidents in the past year. This frequency suggests systemic reliability challenges that may warrant additional monitoring.

📊Incidents related to api, authentication have occurred 852 times across all providers in the past year. This is one of the most common failure categories in cloud infrastructure.

💡This incident is categorized as: Authentication Issue, API Issue. Consider implementing preventive measures specific to this failure category.