Partial disruption of Observability, Analytics, Firewall, and Usage in Dashboard

lowVercelAug 17, 2026 14:30Duration: 6h 55m

databaseapiauthentication

Database OverloadAuthentication IssueAPI Issue

Summary

Services have recovered. We are still working to ingest missing observability data during this period.

Impact

minor

Timeline

Aug 17, 2026 14:30

[investigating] We are investigating a partial disruption to Observability, Web Analytics, Speed Insights, Firewall, Usage, and Alerts in Dashboard. We will share updates as they become available.

via statuspage

+0m

Aug 17, 2026 14:30

[investigating] We are investigating a partial disruption to Observability, Web Analytics, Speed Insights, Firewall, and Usage in Dashboard. We will share updates as they become available.

via statuspage

+39m

Aug 17, 2026 15:09

[investigating] We are continuing to investigate this issue. We will share updates as they become available.

via statuspage

+57m

Aug 17, 2026 16:06

[investigating] We are continuing to investigate this issue. We will share updates as they become available.

via statuspage

+0m

Aug 17, 2026 16:06

[investigating] We are also investigating an issue where some customers may be unable to sign in to Dashboard with time-based one-time passwords (TOTP). We will share updates as they become available.

via statuspage

+39m

Aug 17, 2026 16:44

[monitoring] We have implemented a fix for the disruption, and services have started to recover. We will share more information as it becomes available.

via statuspage

+1m

Aug 17, 2026 16:46

[monitoring] We are continuing to monitor for any further issues.

via statuspage

+1h 6m

Aug 17, 2026 17:51

[monitoring] Login with TOTP has completely recovered. We are still working to ingest missing observability data during this period. We will share more information as it becomes available.

via statuspage

+2h 22m

Aug 17, 2026 20:13

[monitoring] Services have recovered. We are still working to ingest missing observability data during this period.

via statuspage

+1h 12m

Aug 17, 2026 21:25

[resolved] Services have recovered. We are still working to ingest missing observability data during this period.

via statuspage

Lessons Learned

⚠Vercel has experienced 58 incidents in the past year. This frequency suggests systemic reliability challenges that may warrant additional monitoring.

📊Incidents related to database, api, authentication have occurred 1090 times across all providers in the past year. This is one of the most common failure categories in cloud infrastructure.

💡This incident is categorized as: Database Overload, Authentication Issue, API Issue. Consider implementing preventive measures specific to this failure category.