Incident with Actions and Pull Requests

lowGitHubActionsAug 26, 2026 22:56Duration: 1h 30m
api
API Issue

Summary

On August 26, 2026, from 21:55 UTC to 23:58 UTC, 2.6% of workflow runs triggered by pull request events were delayed, with the impact rising as high as 25% at its peak. Some users also experienced delays in pull request merge-commit generation, mergeability information, and merge-button availability. Actions and Pull Requests fully recovered by 23:58 UTC; the incident was resolved at 00:26 UTC after normal operation was confirmed. <br /><br />Background jobs that process pull request updates and

Impact

minor

Timeline

Aug 26, 2026 22:56

[investigating] We are investigating reports of degraded performance for Actions and Pull Requests

via statuspage
+1m
Aug 26, 2026 22:57

[investigating] We are investigating elevated delays and timeouts affecting Actions workflow runs triggered by pull request events. 20% of actions runs have delayed starts of more than 5 minutes and up to 4% of runs failed to trigger. We are actively working on mitigation and will provide updates as we learn more.

via statuspage
+1h 4m
Aug 27, 2026 00:01

[investigating] We've applied mitigations and are seeing recovery in Actions workflow runs and blocked pull request merges. We're continuing to monitor for sustained health of merge commit creates before resolving.

via statuspage
+25m
Aug 27, 2026 00:25

[investigating] We confirmed full recovery beginning at 23:58 UTC. Actions workflow runs and pull request merges are operating normally. We will now resolve the incident while continuing to monitor service health.

via statuspage
+0m
Aug 27, 2026 00:26

[monitoring] The degradation affecting Actions and Pull Requests has been mitigated. We are monitoring to ensure stability.

via statuspage
+1m
Aug 27, 2026 00:26

[resolved] This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.

via statuspage
+0m
Aug 27, 2026 00:26

[resolved] On August 26, 2026, from 21:55 UTC to 23:58 UTC, 2.6% of workflow runs triggered by pull request events were delayed, with the impact rising as high as 25% at its peak. Some users also experienced delays in pull request merge-commit generation, mergeability information, and merge-button availability. Actions and Pull Requests fully recovered by 23:58 UTC; the incident was resolved at 00:26 UTC after normal operation was confirmed. <br /><br />Background jobs that process pull request updates and generate merge commits were impacted by timeouts reaching a single partition of git data. This resulted in a backlog in pull request merge-commit processing, delaying pull request-triggered GitHub Actions workflows and some mergeability information. <br /><br />We reduced workload, shifted traffic away from affected infrastructure, and restored the affected service component to a healthy state. Together, these actions helped drain the backlog and restore normal operations. <br /><br />We are working to improve resource saturation detection and to eliminate customer impact in this scenario by isolating impact, placing better bounds on retries, and strengthening backpressure to make our systems more resilient under load.

via statuspage

Lessons Learned

GitHub has experienced 148 incidents in the past year. This frequency suggests systemic reliability challenges that may warrant additional monitoring.

📊Incidents related to api have occurred 959 times across all providers in the past year. This is one of the most common failure categories in cloud infrastructure.

💡This incident is categorized as: API Issue. Consider implementing preventive measures specific to this failure category.