Droplet Backup Service
Summary
Between 00:00 UTC & 16:00 UTC today, our Engineering team identified an issue affecting backup operations on Droplets. During this period, backups scheduled within this window may not have been created and may appear as missing. Our team has taken necessary measures to resolve the issue, and we can confirm that the backup service has been restored and is now functioning normally. Upcoming scheduled backups should be performed as expected. We sincerely apologize for any inconvenience this may
Impact
none
Timeline
[resolved] Between 00:00 UTC & 16:00 UTC today, our Engineering team identified an issue affecting backup operations on Droplets. During this period, backups scheduled within this window may not have been created and may appear as missing. Our team has taken necessary measures to resolve the issue, and we can confirm that the backup service has been restored and is now functioning normally. Upcoming scheduled backups should be performed as expected. We sincerely apologize for any inconvenience this may have caused and appreciate your understanding. However, if you have any further questions or concerns, please create a support ticket for further analysis.
via statuspageLessons Learned
⚠DigitalOcean has experienced 94 incidents in the past year. This frequency suggests systemic reliability challenges that may warrant additional monitoring.
📊Incidents related to network, compute have occurred 244 times across all providers in the past year. This is one of the most common failure categories in cloud infrastructure.
💡This incident is categorized as: Network / Routing, Capacity Issue. Consider implementing preventive measures specific to this failure category.
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