Delays starting Actions runs
Summary
On July 9, 2026, between 03:29 UTC and 13:39 UTC, GitHub Actions experienced delayed and failed job starts on GitHub-hosted runners. The incident was caused by an unhealthy state in a backend data service responsible for provisioning hosted runners, preventing runner acquisition for a subset of workloads. During most of the incident, approximately 8% of workflow runs on hosted runners were delayed by more than 5 minutes, while roughly 2% failed to start.<br /><br />At 13:39 UTC, we restored the
Impact
critical
Timeline
[investigating] We are investigating reports of degraded performance for Actions
via statuspage[investigating] Approximately 5% of GitHub Actions runs on GitHub-hosted runners are experiencing run start delays exceeding 5 minutes. A small portion of these runs may fail after extended delays. We have identified the cause and are working on a mitigation.
via statuspage[investigating] We are continuing to work on a mitigation.
via statuspage[investigating] Actions is experiencing degraded availability. We are continuing to investigate.
via statuspage[investigating] Approximately 30% of GitHub Actions runs on GitHub-hosted runners are experiencing run start delays exceeding 5 minutes. A smaller percentage of those are exhausting retries and failing to start.
via statuspage[investigating] Approximately 30% of GitHub Actions runs on GitHub-hosted runners are experiencing run start delays exceeding 5 minutes. A smaller percentage of those are exhausting retries and failing to start.<br />This has caused some customers to exceed their hosted compute concurrency and experience increased impact.<br /><br />We are continuing to working on infrastructure mitigations. <br /><br />Next update in one hour.
via statuspage[investigating] Pages is experiencing degraded performance. We are continuing to investigate.
via statuspage[investigating] Actions is experiencing degraded availability. We are continuing to investigate.
via statuspage[investigating] We're seeing Actions and Pages recovery. <br /><br />For a period of approximate 20 minutes ~96% of GitHub Actions runs on GitHub-hosted runners were failing to start, but has now recovered and we are seeing jobs processing.<br /><br />GitHub pages builds were also failing during that period, but Pages are still accessible.<br /><br />We are continuing to monitor for full recovery.
via statuspage[investigating] Actions is experiencing degraded availability. We are continuing to investigate.
via statuspage[investigating] We are continuing to monitor slow recovery in Actions and Pages builds as the system works through the high volume of backlog.<br /><br />Customers may see a small rate of API and job failures as the system is recovering.<br /><br />Copilot Cloud Agent and Copilot Code Review also failed to start for approximately 30 minutes during this incident, and we are monitoring recovery.<br /><br />Pages were accessible throughout the incident.
via statuspage[monitoring] The degradation affecting Actions and Pages has been mitigated. We are monitoring to ensure stability.
via statuspage[monitoring] Actions, Pages builds, Copilot Cloud Agent, and Copilot Code review have all recovered and are mitigated.<br /><br />We are continuing to monitor to ensure full recovery, and investigating the health of the affected infrastructure.
via statuspage[resolved] This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
via statuspage[resolved] On July 9, 2026, between 03:29 UTC and 13:39 UTC, GitHub Actions experienced delayed and failed job starts on GitHub-hosted runners. The incident was caused by an unhealthy state in a backend data service responsible for provisioning hosted runners, preventing runner acquisition for a subset of workloads. During most of the incident, approximately 8% of hosted-runner jobs experienced start delays exceeding 5 minutes, while roughly 2% failed to start.<br /><br />At 13:39 UTC, we restored the health of the backend data replication system, allowing provisioning to recover and the accumulated workflow backlog to drain. Service performance then returned to expected levels. We are improving provisioning-service resiliency, workload distribution, and capacity balancing to reduce the likelihood and impact of similar incidents.
via statuspage[resolved] On July 9, 2026, between 03:29 UTC and 13:39 UTC, GitHub Actions experienced delayed and failed job starts on GitHub-hosted runners. The incident was caused by an unhealthy state in a backend data service responsible for provisioning hosted runners, preventing runner acquisition for a subset of workloads. During most of the incident, approximately 8% of workflow runs on hosted runners were delayed by more than 5 minutes, while roughly 2% failed to start.<br /><br />At 13:39 UTC, we restored the health of the backend data replication system, allowing provisioning to recover and the accumulated workflow backlog to drain. Service performance then returned to expected levels. We are improving provisioning-service resiliency, workload distribution, and capacity balancing to reduce the likelihood and impact of similar incidents.
via statuspageLessons Learned
⚠GitHub has experienced 114 incidents in the past year. This frequency suggests systemic reliability challenges that may warrant additional monitoring.
📊Incidents related to api, authentication, capacity have occurred 846 times across all providers in the past year. This is one of the most common failure categories in cloud infrastructure.
💡This incident is categorized as: Capacity Issue, Authentication Issue, API Issue. Consider implementing preventive measures specific to this failure category.
Similar Incidents
Service is operating normally: [RESOLVED] Inaccurate Estimated Billing Data
AWS · Jul 18, 2026
Some users are unable to access Codex
OpenAI · Jul 18, 2026
Service impact: Inaccurate Estimated Billing Data
AWS · Jul 18, 2026
Service impact: Inaccurate Estimated Billing Data
AWS · Jul 18, 2026
Service impact: Inaccurate Estimated Billing Data
AWS · Jul 17, 2026