Annual Cloud Outage Report
2024 Incident Analysis
28 incidents across 21 cloud providers
↑155% vs 2023(11 incidents in 2023)
Executive Summary
Total Incidents
28
Critical
10
High
7
Providers
21
Top Incidents of 2024
【已恢复】DeepSeek Coder 网页/API不可用（[Resolved]DeepSeek Coder Web/API Service Not Available）
DeepSeek · Aug 11, 2024
Delayed APM Distribution Metrics, Data Streams Monitoring Metrics & Monitor Notifications
Datadog · Dec 4, 2024
【已恢复】DeepSeek Coder 网页/API 服务不稳定（[Resolved] DeepSeek Coder Web/API Service Not Stable）
DeepSeek · Aug 12, 2024
Delayed APM data ingestion
Datadog · Nov 26, 2024
[Resolved] High Error Rate of DeepSeek API
DeepSeek · Aug 2, 2024
【已恢复】DeepSeek Coder 网页/API不可用（[Resolved] DeepSeek Coder Web/API Service Not Available）
DeepSeek · Aug 11, 2024
【已恢复】DeepSeek 网页/API不可用（[Resolved] DeepSeek Web/API Service Not Available）
DeepSeek · Sep 23, 2024
DeepSeek-V2 Chat 网页端/API 访问异常 (DeepSeek-V2 Chat Web/API Service Unavailable)
DeepSeek · Jun 26, 2024
【已解决】DeepSeek 网页/API不可用（[Resolved] DeepSeek Web/API Service Not Available）
DeepSeek · Dec 26, 2024
【已恢复】DeepSeek Chat 网页/API不可用（[Resolved] DeepSeek Chat Web/API Service Not Available）
DeepSeek · Aug 13, 2024
Monthly Incident Trend
Incidents by Month
Incidents by Company
Monthly Heatmap
| Company | 01 | 02 | 06 | 07 | 08 | 09 | 10 | 11 | 12 |
|---|---|---|---|---|---|---|---|---|---|
| Atlassian | 1 | 2 | 1 | 1 | 1 | 3 | |||
| DeepSeek | 1 | 2 | 6 | 2 | 2 | 2 | 2 | ||
| Datadog | 1 | 1 |
Severity Distribution
Top Failure Causes
Average Resolution Time
| Company | Avg Resolution |
|---|---|
| Atlassian | 39h 52m |
| Datadog | 2h 22m |
| DeepSeek | 23m |
Reliability Rankings
| Rank | Company | Score | Incidents |
|---|---|---|---|
| #1 | Google Cloud | 100 | 0 |
| #2 | Stripe | 100 | 0 |
| #3 | Mistral AI | 100 | 0 |
| #4 | Together AI | 100 | 0 |
| #5 | HuggingFace | 100 | 0 |
| #6 | Groq | 100 | 0 |
| #7 | AI21 Labs | 96.7 | 3 |
| #8 | Stability AI | 92.8 | 1 |
| #9 | Atlassian | 67 | 34 |
| #10 | Cohere | 58.2 | 30 |
| #11 | Replicate | 49.8 | 39 |
| #12 | ElevenLabs | 44.7 | 54 |
| #13 | OpenAI | 38 | 131 |
| #14 | AWS | 37.6 | 73 |
| #15 | DeepSeek | 35.7 | 60 |
| #16 | Datadog | 33.3 | 71 |
| #17 | DigitalOcean | 21.6 | 99 |
| #18 | Vercel | 18.4 | 49 |
| #19 | GitHub | 10.7 | 126 |
| #20 | Cloudflare | 5.3 | 290 |
| #21 | Anthropic | 3.8 | 196 |
Generated by IncidentHub-Bay · API Access · Reliability Rankings