Annual Cloud Outage Report

2023 Incident Analysis

11 incidents across 21 cloud providers

450% vs 2022(2 incidents in 2022)

Executive Summary

Total Incidents

11

Critical

0

High

1

Providers

21

Top Incidents of 2023

Monthly Incident Trend

Incidents by Month

Incidents by Company

Atlassian
8
73%
AI21 Labs
3
27%

Monthly Heatmap

Company0305070809101112
AI21 Labs
1
2
Atlassian
1
1
2
2
1
1

Severity Distribution

high
1 (9%)
low
10 (91%)

Top Failure Causes

api (6)compute (4)authentication (2)capacity (1)deployment (1)

Average Resolution Time

CompanyAvg Resolution
Atlassian4h 31m
AI21 Labs-70570m

Reliability Rankings

RankCompanyScoreIncidents
#1Google Cloud1000
#2Stripe1000
#3Mistral AI1000
#4Together AI1000
#5HuggingFace1000
#6Groq1000
#7AI21 Labs96.73
#8Stability AI92.81
#9Atlassian6734
#10Cohere58.230
#11Replicate49.839
#12ElevenLabs44.754
#13OpenAI38131
#14AWS37.673
#15DeepSeek35.760
#16Datadog33.371
#17DigitalOcean21.699
#18Vercel18.449
#19GitHub10.7126
#20Cloudflare5.3290
#21Anthropic3.8196

Generated by IncidentHub-Bay · API Access · Reliability Rankings