Is Atlassian Down?
Atlassian outage history and incident tracker. 34 incidents analyzed.
Total Incidents
34
Uptime
98.835%
Avg Resolution
20h 33m
Top Cause
api
Atlassian Outage Timeline
Outages by Year
Incident Severity
Recent Atlassian Incidents
View all →Issues with 403 user authentication errors across Atlassian products
We are aware of an issue that was impacting user authentication to Atlassian services between 6:10AM Tuesday 4th March UTC and 6:35AM Tuesday 4th March UTC. Users that were already logged in would not have been impacted by this issue. A deployment suspected of causing this issue was rolled back and the problem was subsequently resolved.
Slow loading times and extended response times for Cloud products in the EU-West region.
Systems have recovered, and the issue has been mitigated. All affected products are fully operational, with no further impact observed.
High RDS CPU on multiple environments
Earlier today, we experienced RDS problems for Jira, Jira Service Management, and Jira Work Management. The issue has been resolved, and the services are operating normally.
Slowness in Jira.
We have identified the root cause of the issue with an internal infrastructure component that has been impacting the provisioning process for the Mumbai Region with several Atlassian Cloud products. All affected products are now back online and no further impact has been observed.
Data residency migrations halted.
The issue with scheduling App data residency migrations has been resolved and the service is operating normally.
Some products are hard down
Between 03-07-2024 20:08 UTC to 03-07-2024 20:31 UTC, we experienced downtime for some of the products . JIRA product impacted with issue creation and project creation. While Confluence was impacted with public link access by anonymous user and the mission control page. Confluence issue was fixed at 04-07-2024 02:30 UTC. The issue has been resolved and the service is operating normally.
Some of the www.atlassian.com pages are inaccessible
Between 05 June 23:30 UTC and 06 June 04:34 UTC, we experienced issues with some of the pages on www.atlassian.com. The issue has been resolved, and the pages are operating normally.
Service Disruptions Affecting Atlassian Products
### **Summary** On February 14, 2024, between 20:05 UTC and 23:03 UTC, Atlassian customers on the following cloud products encountered a service disruption: Access, Atlas, Atlassian Analytics, Bitbucket, Compass, Confluence, Ecosystem apps, Jira Service Management, Jira Software, Jira Work Management, Jira Product Discovery, Opsgenie, StatusPage, and Trello. As part of a security and compliance uplift, we had scheduled the deletion of unused and legacy domain names used for internal service-to
User searches failing
Between 15:40 UTC to 15:57 UTC customers experienced intermittent failures when searching for users in Atlassian cloud services: Confluence, Jira Work Management, Jira Service Management, Jira Software, Atlassian Bitbucket, Jira Product Discovery, and Compass. The issue has been resolved and the service is operating normally.
Delayed SCIM provisioning syncs of users and groups from Identity Providers
We experienced degraded SCIM provisioning from external Identity Providers for Confluence, Jira Work Management, Jira Service Management, Jira Software, and Atlassian Access. The issue has been resolved and the service is operating normally.
Incident Severity Distribution
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