Annual Cloud Outage Report
2020 Incident Analysis
2 incidents across 11 cloud providers
↓80% vs 2019(10 incidents in 2019)
Executive Summary
Total Incidents
2
Critical
0
High
1
Providers
11
Top Incidents of 2020
Monthly Incident Trend
Incidents by Month
Incidents by Company
Atlassian100%
2
Monthly Heatmap
| Company | 01 | 09 |
|---|---|---|
| Atlassian | 1 | 1 |
Severity Distribution
high
1 (50%)
low
1 (50%)
Top Failure Causes
api (1)authentication (1)compute (1)network (1)
Average Resolution Time
| Company | Avg Resolution |
|---|---|
| Atlassian | 1h 8m |
Reliability Rankings
| Rank | Company | Score | Incidents |
|---|---|---|---|
| #1 | Google Cloud | 100 | 0 |
| #2 | Stripe | 100 | 0 |
| #3 | Atlassian | 66.4 | 34 |
| #4 | AWS | 62.6 | 5 |
| #5 | Datadog | 39.5 | 39 |
| #6 | Vercel | 35.9 | 12 |
| #7 | OpenAI | 32.3 | 38 |
| #8 | DigitalOcean | 27.5 | 46 |
| #9 | GitHub | 18.7 | 38 |
| #10 | Anthropic | 15.3 | 32 |
| #11 | Cloudflare | 13.3 | 58 |
Generated by IncidentHub · API Access · Reliability Rankings